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Fax-over-IP, or FoIP, is seeing strong adoption in the enterprise and the SMB, as it helps companies lower their communications costs, boost employee productivity, improve customer service, increase security, adhere to regulatory compliance rules and reduce their carbon footprint.
FoIP helps companies cut their communications costs, as it uses VoIP, or Voice-over-IP technology for transmission of faxed documents. That means companies no longer need to use traditional phone lines to send and receive faxed documents.
Not only does FoIP allow faxes to be sent over the public Internet, or dedicated network, it also greatly reduces transmission time. Anyone who has used traditional fax is aware of how long it can take to scan, send, and then print a multi-page document over regular phone lines.
With FoIP, documents are sent as attachments to recipients’ email inboxes – however unlike regular email these attachments are secure and verifiable. This means users no longer need to get up and down from their desks in order to send and receive faxes (this helps save time and boosts employee productivity). In addition, FoIP enables users to send and receive multiple faxes simultaneously.
Another important advantage of FoIP is security: With traditional fax, documents often sit at the fax machine for all eyes to see – whereas with FoIP, only the intended recipient can open and read the faxed document.
Yet another key advantage of FoIP is that it is a true green solution: Unlike traditional fax, where every page of every document is printed, scanned and printed again, the user decides whether or not to print the received document. This helps companies save considerably on paper and toner costs.
In addition, FoIP helps companies save considerably on energy consumption: Unlike traditional fax, where you need to have a fax machine on every floor, of every office, or perhaps for each and every department, FoIP can be facilitated using single fax server that delivers faxes organization-wide. And because traditional fax machines are more mechanical in nature (they have electric motors, scanners and moving parts), they tend to use much more energy than a server-based system.
For all these reasons, FoIP allows organizations to get more value out of their VoIP infrastructure investment.
During the recent webinar, “Reduce Costs and Improve Efficiencies with Virtual Fax over IP,” sponsored by Biscom and Dialogic, John Lane, VP of technical support for Biscom, and Robert J. Moran Jr., fax product line director for Dialogic Corporation, discussed the many efficiencies FoIP can bring to an organization – and in particular the advantages it brings in virtualized computing environments.
Specifically they discussed how Biscom and Dialogic are helping enterprise customers leverage their VoIP networks in order manage all of their fax communications on a single platform. By turning to virtualization, organizations can make more efficient use of their existing hardware in order to reduce costs and improve efficiency. They also discussed how a virtualized FoIP solution can play an important role an organization’s business continuity plan.
Dialogic is a leading provider of intelligent fax technology that supports corporate networks in various stages of transition, ranging from purely TDM, to hybrid, to pure VoIP networks. Dialogic is a market leader in fax platforms (including its popular Brooktrout line), offering a robust feature set and a broad range of fax and FoIP platforms in both hardware and software configurations.
Biscom, meanwhile, is well-known for its fax server and hosted fax service solutions offering unsurpassed reliability and innovative technology, as well as a highly responsive and knowledgeable in-house customer support staff.
